Beyond Compliance

How BJC HealthCare Drives Better Patient Outcomes Through Training


Healthcare organizations face a host of unique regulatory challenges, leading many to focus employee training on ensuring compliance. While compliance-based training is critical, how can healthcare organizations move beyond simply “checking the box” when it comes to training? Can a more holistic approach to employee learning and development help organizations deliver better healthcare?

In this webinar

Jeanne Bonzon, BJC HealthCare’s Director of Learning and Development, will share how they’ve applied their unique learning philosophy to empower and engage 33,000 employees across 15 hospitals. You’ll discover how BJC fosters a culture of continuous learning, providing ongoing professional development opportunities for employees that result in improved patient outcomes and healthier bottom-line results.

You’ll gain insights into how BJC HealthCare is:
  • Investing in an approach to learning that ensures compliance and drives better organizational performance
  • Aligning learning programs to leadership competencies to build a sustained competitive advantage
  • Providing a “career GPS” for employee engagement and retention
  • Leveraging a single learning technology platform to meet the varying needs of their decentralized and growing group of hospitals
Don’t miss your chance to discover how one of the largest non-profit healthcare organizations in the United States is tying learning and innovation together to deliver better patient care!

About the speakers

Jeanne Bonzon

Director of Learning and Development

Jeanne oversees the instructional design, content development, LMS administration, career services and academic partnership teams at the BJC Institute for Learning and Development. Jeanne is also responsible for leadership development programs, emerging leader development and BJC’s resiliency program. Jeanne joined BJC in 2005. She has 20+ years of experience in learning and development consulting, and holds a Bachelor’s of Science in Business Administration from the University of Missouri – St. Louis.

Young Paik

Founder, Educe Group

With over 15 years in the learning and talent technologies space, Young’s passion is enabling others to grow and make the most of their gifts and talents. In his role as a Partner at The Educe Group, Young leads the Healthcare Talent Management practice and serves as a senior advisor and engagement manager to leading healthcare organizations and other complex and global clients. Within Educe he is responsible for driving internal development, onboarding, and training initiatives for the consulting staff. Young has also served in leadership positions for several community and faith-based organizations, including as a board member of The Addis Clinic, which works to connect doctors in the U.S. to patients around the world using telemedicine. Young holds a Sc.B. degree in Symbolic Systems from Stanford University and an M.Ed. from the Harvard Graduate School of Education.